Alex Dyer Great price! Mike Williams is a great guy! Spent hours walking and looking at units. Service tech was very knowledgeable and answered all questions! Parts department helped with extras to outfit Rv and she is cute too!! After the sale Warranty work was handled great. Owners were very professional and friendly. Highly recommend this dealership!

Kristi Missildine, We had a damaged awning that was covered by insurance. Welcome Back took care of us. They were great to work with!

*From Google Reviews

Jason Duncan (BornNbred) They did a wonderful job fixing my camper kept me updated on what was going on I recommend going to them for anything camper related.

Lance I was treated like family, my next rv purchase will definitely be with Welcome Back RV. I would recommend anyone who has ANY rv related issues to give these guys a visit. *From Facebook Reviews

Hal Gray Welcome Back RV Outlet has the best people ! They are hard working & honest.They were very organized & professional , they kept me informed throughout my repairs , it was a great experience ! Thanks Again *From Google Reviews

Jan L. We recently bought a new 2022 Coachmen Freedom Express 259FKDS from Welcome Back. We were very impressed with the friendliness and knowledge of our salesman, the service department and parts department. Best buying experience, ever! *From Goggle Reviews

Stephen Gomez Very good in my service needs on my 5th wheel rv, experienced team in service department. *From Goggle Reviews

ustin Hooper Brandy, Mike, and the team at Welcome Back are top notch. From the time you walk in, you realize there is something different about their approach. No high-pressure, buy-now gimmicks or games. We worked with Mike to buy the trailer that worked best for our family and budget. No pressure to buy bigger/better. When we needed parts or warranty replacement of a component, Brandy worked hard to get it for us. Even when the original warranty period had expired, she fought for us to get a replacement. Absolutely exceptional service that is hard to find these days. Id buy again and again from this team. A+++ rating and worth the easy drive from Tyler or anywhere in the east Texas area. * From Google Reviews

My wife and I looked for months for the right camper. We couldnt believe how we were treated at many large and so called popular dealers. After hearing horror stories and having a few stories to tell ourselves, I questioned weather I wanted an RV or not. We visited Welcome Back in Athens and Mike our salesman was straight forward, no pressure and very helpful. We didnt buy the first time but ended up buying a 2021 Grey Wolf 27DBH Black Label from Welcome Back. After bringing it home we found a clicking noise in the rear axle and the main door needed adjustment. We call the next week and they said bring it back. They were waiting on us and fixed it on the spot. So far we love our Grey Wolf and really appreciate Welcome Back RV sales, service and accessories. We highly recommend this dealer.

Jeremy Coffman Purchased a Camco heated hose from them about a year ago and went to use it before this years freeze only to find out the hose went bad in the middle somewhere under the blue wrap. Water was coming out of both ends of the hose. Called to verify that they had stock on more and went to buy 2 more. I wanted one to use for this winter and one for back up, just in case. When I got to the counter I was just explaining my situation and Brandy stepped up and delivered. She went to battle with Camco and got them to warranty my hose that failed. I no longer live a short drive away from them however, I will make the drive to them from here on. A manager that takes care of customers is hard to come by. * From Google Reviews

The best in service sales and just all around great people. We have always been treated like family. We definitely recommend Welcome Back for RV sales and service and if you need a part, they will find it !! *From Facebook Reviews

Billy Crumpton Wow Amazing Service given at Welcome Back Rv Outlet. The tech Frank kept me updated thru repairs and Brandy the parts manager/ service advisor made the whole process smooth and easy from the time I got there until the time I picked the 5th wheel up after repairs..Fantastic service all the way around.. will definitely have any future repairs done on my 5th wheel if needed..Thanks again Brandy and Frank.. *From Google Reviews

From sales to service, I have always been treated with the upmost respect and care. i totally depend and trust Craig and his crew to take of my RV 's needs. Fantastic service!! *From Facebook Reviews

They are absolutely the best Coustmer service from the salesman all the way to the service team. We had a wonderful experience the camper we purchased was the best priced then anywhere we had found both locally and on line. We will definitely be back for any other needs and we highly recommend Welcome Back to anyone who is in the market for a RV or service & parts. Darrell &Tonya Posey *From Facebook Review

Jim Prain Great store, friendly people knowledgeable owner and service manager. Took total care of me at a fair price. Help me solve electrical issues with towing lights and adjusted my auto leveler in record time on Saturday and got me going back on the road. I highly recommend these good folks. Ask for Craig the service manager and he and his team will take care of you. Very satisfied! Jim/Michigan *From Goggle Reviews

Thomas King Has a good supply of stuff

Mark Chambers A quick note to congratulate and celebrate the team in parts & service at Welcome Back RV. I have used these folks a couple times for service, and most recently did so this week - I ordered an additional AC. Brandy in parts is charming and wonderful to work with. The new equipment arrived on time as promised. On to installation. My install was complex, I was concerned about the details and discussed the same with Craig, service manager at Welcome Back. Craig patiently took me through options over the phone, we settled on a plan and set a date for my install. Yesterday morning I appeared rig in tow. John from the service team came out, backed my 40 trailer into their shop (in one pass, awesome) and got immediately to work. Later in the day - its done! New wiring ran through ceiling, new breaker panel, new AC unit all professionally installed - John did amazing, detailed work on time and for a fair price. Thank you so much Welcome Back RV. If you need service for your RV look no further, these folks are amazing. *From Goggle Reviews

Scott Alexander Frank kept me informed of his progress on the trailer and Brandy did the same with pricing, etc * From Goggle Reviews

Peggy Nelson Mike Williams assisted with our tour of the inventory. He is a very knowledgeable, professional and helpful sales manager. We recommend Welcome Back RV Outlet.

Abram Miller We were lucky enough to find exactly the trailer we were looking for at Welcome Back RV, a Wolf Pup 16BHS. Wes, Mike, Steve, Chris, and Brian all did a stellar job making sure we drove away with smiles on our faces. Couldn't be more pleased with our purchase and with our service. Thanks again to the Welcome Back RV crew. Hope to do business again with you in the future!

Scott Alexander Frank kept me informed of his progress on the trailer and Brandy did the same with pricing, etc *From Goggle Review

Shawn McDonaldBest RV dealership I have ever worked with. Honest, do what they say and stand behind their work.*From Goggle Reviews

Hollie MastersonMike was super helpful in assisting us in finding the perfect RV for our family. I really appreciated his honesty and no pressure sales approach. He kept in touch with us as well for updates and made the process very easy! We were also very impressed with Brian who very patiently and thoroughly walked us first-time buyers through all the ins and outs of our RV. We really appreciated his friendliness and ability to explain things in a concise, simple matter for us-lots of information about RVs to know! Also he answered all of our questions with pleasure. Welcome Back RV Outlet made our RV purchase one to remember! We highly recommend them! *From Facebook Reviews

stephen englerVery helpful staff. *From Goggle Review

Jimmy BakerLoved it! Super nice facility

bsabear SumterWe Buy parts and stuff from them and have for years. Whenever my wife decides the camper she wants we will buy it from them as well. The people are very friendly. *From Goggle Review

Debbie SchwanbeckEveryone here is knowledgeable and friendly. They have helped us with all the little tweaks with our new RV. *From Goggle review

The NICEST people! We were in a borrowed trailer and got in a bind with a broken breakaway cable right before returning home on a 6+ hour trip. Brandy was so knowledgeable and helpful, followed by John - who fixed us up in a hurry! They were life-savers and we appreciate their professionalism and courteous service!! * From Yelp Review

We drove 1550 miles to purchase our trailer from Welcome Back RV Outlet.After seeing it listed on thier website, we inquired as to when it would be available and if they would sell to out of state buyers.Mike quickly responded and called me and we placed a deposit on the trailer. 2 weeks later we made the long drive out.Mike welcomed us as we got out of our truck, and we started the paperwork, did the walk through and orientation.The guys that did the orientation were great, and afterwords helped us pick out some additional items in the shop, and even installed them while we waited.The whole experience was excellent, with pleasant, helpful people, with no hidden surprises, and a great price to boot!Should I need to purchase another RV in the future, I will not hesitate to drive 1500 miles to Welcome Back RV Outlet!

Wendy McDanielGreat group of service providers! Best RV service that I have had in 35 years of RV-ing! They stuck to their word and the price is reasonable. Will use no other dealer or service center ever again. *From Goggle Review

Stephen RI have been in an rv for 25 years with many rigs and many dealers. This dealership is far and away the best dealer I have ever worked with. They do their best to get you in and out as promised and mostly succeed in doing that. With quality work I would add. Highly recommend them for both purchase of, and service of, your rv *From Goggle Review

Terrance PetermanBrandy is the most knowledgeable parts manager I have ever had the honor of doing business with. She assisted us while we were traveling out of our area, and went above and beyond to get us back on the road. She was recommended highly by many of her peers in the Tyler area. Great customer care. * From Goggle Review

I was looking at RVs, after business hours, and when I found what I wanted I submitted the form. I was contacted the next morning and got all of the answers I needed. Mike was fantastic throughout the process, as well as Josh. When I came to pick it up Frank walked me through everything I would need to do. I really appreciated this as a first time RV owner. I planned an immediate camping trip and had no problem setting it up. Thank you!

Terrific prices. It is worth the drive. Very friendly people.

We love out 5th wheel and when we've needed service or warranty work they have been very responsive. Fast and accurate service and on time as promised.

We just purchased our first 5th wheel at Welcome Back. It was a wonderful experience. Wes Jenkins was our salesperson. He was a straight shooter and answered all my questions. I feared a high-pressure sale, but this was easy with no high pressure tactics. Just up front information and pricing.Our make-ready guy was Brian Standefer. I would rate him 10 stars on a 5 star scale. He was excellent. He very patiently and methodically took us through every component of the trailer. By the time we left the lot we were confident that we could correctly operate everything on the unit.Overall it was a great experience and we are very happy with our 5th wheel. Would highly recommend Welcome Back and all their staff.

We purchased a Sunset Trails Grande Reserve in 2017. Not only was it the perfect set up for us, but we experienced outstanding sales counsel from Josh and Steve. Everything Fromm that point forward has been exceptional. We spent the summer of 2018 on the road (3 + months covering over 7300 miles with no issues what so ever. We attribute this to the Lord's watch over us and the excellent care and pre-trip checkup Craig and the staff provided.

Upon our return, we had short trip scheduled in November and when we started rigging two days before we realized we had an issue with the slide out gasket (and the slide out frame). I called Brandi who said, "Can you bring it right now so we can check it out?" 20 minutes later we had the issue diagnosed, determined we could go ahead and make our trip and return the unit for repair a week later. Brandi contacted Crossroads (Manufacturer) and made sure that repairs were completely covered under factory warranty (which by the way was beyond date).

WE CAN'T EXPRESS NOT ONLY OUR THANKS BUT ALSO OUR CONFIDENCE IN THE WELCOME BACK FAMILY. They have gone above and beyond from day one and continue to do so even today (way after the sale). YOUI JUST DON'T SEE VERY MANY COMPANIES THESE DAYS CONDUCT BUSINESS THIS WAY.

Bottom line is this. If you want todo RV business the best thing you can do is GO TO WELCOME BACK IN ATHENS. You won't be sorry. In fact you will be treated like a member of the family.Thanks to Steve and the entire family. Our best and may God continue to bless your business and your family.Sincerely,cliff & Delores and Duncan (our RV'ing dog)

Just wanted to share our great experience with the Welcome Back RV Outlet. First time RV purchase and we couldn't be happier with how everything went. Our correspondence with Matt and Josh over the phone and via email was GREAT, working with us patiently as we sorted out payment, service contract etc... Their retail store with RV parts and accessories was well stocked. JJ in service dept. did an awesome job thoroughly explaining everything on our walk-thru and took the time to properly install and check setup of the WD hitch and trailer brakes prior to our 1,300 mile trip home. Thank you all for such a pleasurable experience, and we LOVE our Travel Trailer.

Thanks to the generosity of Steve and Tammy Stewart we were the winners of the Faith Church of Athens RV raffle. When we picked up the trailer we were treated with an excited and friendly staff. They gave us a complete walk through and helpful instructions on how to use everything on the camper. We would highly recommend the Stewarts and their dealership if you are considering a new RV or are looking for service. The business is family owned and operated, the inventory of RVs and accessories is huge, and the staff is very friendly and helpful.

We were able to get the fifth wheel we wanted with ease and though it was used, you couldn't tell it! The service dept. went above and beyond expectations by coming to our house after the sale to replace a small part they had to order. The finance dept. went the extra mile to find us the lowest interest rate available as well. We went to many rv shows and other businesses and Welcome Back RV was the only one we wanted to do business with.

Of the 3 trailers we have purchased, the experience with Welcome Back RV has been the best. We found them and the 2017 Coachmen Freedom Express on the internet. Drove the 70 miles and made the purchase. All went well, and their service after the sale was super. We feel that the attitude of all of their personnel reflect the owners commitment to exceeding customer expectations. We'll be back.

We purchased a 2015 fifth wheel from a mega dealer. After a few weeks we knew we had been had. After getting the run around and absolutely no help from that dealer, we took the unit to Welcome Back RV fully expecting them to tell us that they would not be able to help us, we were out of luck and send us back to the original dealer. Thankfully that was not the case!

Craig walked us through our options for resolving the problems with the unit while Josh walked us through our options for trading that unit in on a new one. No pressure just gave us the facts and let us make the decision that was best for us.

Ultimately we chose to purchase a 2017 Cardinal 3850 by Forest River. We are so pleased with our new unit. No more mega dealers and so called good deals for us. We appreciate the up-front honesty of a local business.

Josh and Laci made my first time buying a travel trailer great. I had stopped at another dealer and was going to buy but the communication from them was not what I was needing. Thanks for a great buying experience.

Welcome Back RV IS THE BEST RV DEALER. We live in Ft Worth and would drive the 2 hrs to get there. We bought our trailer from another dealer in Granbury, TX. We were totally dissatisfied with them. After over one year of trying to get our brand new trailer fixed, we got in touch with Welcome Back. They assisted us from the first time they saw us. The end result was a new trailer that Welcome Back helped us get. They really had nothing to gain with helping us, but spent many days working with us. Up until talking with them, we received NO customer service from the Granbury dealer. Welcome back provided the utmost customer service to us. I will definitely drive the 2 hrs to get our trailer serviced by them. When we are ready to buy another trailer or if anyone asks us where to get a trailer, we will be sure to recommend Welcome Back RV. THEY ARE THE BEST.

We had been looking for a 2015 Solaire for months and the other dealers were selling them over 30k. I found Welcomeback RV and bought one!!

We have bought two RVs from Welcome Back RV. Both RVs were very nice and have enjoyed both of them. We are still in our second RV and we are pleased with its quality and functionality. The owners and staff at Welcome Back RV are super and friendly and above all honest. Thank you.

Went on a 300 mi round trip to Galveston Island RV Park and spent 3 days there on a maiden voyage. Everything worked as expected and we really like our choice of 5th wheels: the Blue Ridge 3125 with the outside kitchen and living room combination. This RV is well equipped with many features that turned out to be Spot On. The Serta king mattress is really comfortable and is hands above most mattresses we checked out in other RVs. Welcome back RV Outlet gave us a super deal on this 2015 Blue Ridge, and their down home, small town friendliness and no hassles of any kind in closing the deal was certainly appreciated after dealing with the big dealerships we visited around Houston. My only negative observation was the fact that the RV at the time of pickup appeared to be cleaned up very well. However, I found the roof covering to be quite dirty and needed cleaning which I performed. Also the slides were not cleaned at all and I performed that as well. The walk through prior to purchase was done very well and all questions were answered satisfactorily by the tech support guys. All in all, I would definitely recommend this organization for anyone looking for a Forest River RV.

Purchased a 2013 model. Wow back again in 2015. These folks have it going on. They must have done something right the first time. As with the first trip the second trip to their dealership was outstanding. The customer service and the over all experience was simply put just Great. Thanks to all of your staff that assisted in our purchase. It is a wonderful feeling when you know your business is greatly appreciated. Rick and Lynda Allen

Great experience for my husband and I both. We worked with Vanessa, Tammy and Les Bailey, great people they treated us with respect and were so knowledgeable and friendly. We love our travel trailer and the whole experience was worth the 600 mile drive!

My wife and I got a great deal on our new fifth wheeler. Mike Williams was an excellent salesman. He was very professional and knowledgeable. The tech staff and even the guy who installed the hitch were very helpful in answering all my questions. Every one of the staff including the owner were a delight to work with. I hope I can send some business their way.

We were assisted by Mike Williams and he was able to walk us through many options and find for us the perfect RV for our needs and towing capacity. The staff worked hard to make the experience very pleasurable and thorough. Answered every question we had no matter how stupid it sounded as well. The extended warranty package we bought pleased us both very much and great value for the coverage it handles for us. Totally a great company and they really do offer quality RV's no matter what size you are looking for. You won't be disappointed. Ken and Joe

The most honest and helpful dealership I have ever don business with. Highly recommend them. Nicest owners, best service department and most knowledgable counter man. I drive 3 hours just to do business with them.

We were very pleased with the professionalism and "small town" friendliness exhibited by everyone we came in contact with at Welcome Back RV.

Everyone was very helpful.

We have been looking for trailor for awhile, Josh helped us get into what we where looking for. Tammy helped us with all our questions. Great Great people. Thanks the Clarks

Thanks for the great in selling our motorhome. You helped us get more than we expected in short order. We would definately reccomend Welcome Back RV to anyone buying or selling and RV. David and Lynn Colby

Dealt with Josh on a 2013 Keystone Raptor over the phone and we made a deal after a few phone calls. Excellent to deal with, great atmosphere, polite people to deal with. Was happy with the overall experience and it was well worth the 600 mile round trip to do a deal with this dealership. If your looking for great salesmenship and quality of people this is the place.

Josh worked with us and is very knowledgeable about all aspects of the RV's. We traveled 530 miles to buy from Welcome Back because of the personal attention we received vs. some of the larger RV Super Centers. We looked at them all. Many were closer but WBRV was our choice.

I had some service work done on our 2011 trailer and wound up trading in the trailer on a new one after looking at their inventory and pricing. I checked and their pricing couldn't be beat on the web. Impressed with the service department on our repair and the VERY fair charges. It helped me decide to trade. The entire staff from the owner on down is very friendly and helpful. The entire experience was very nice. I will be back.

This is the deal..... 4 years ago we started looking for rv's, bought a little one to see if we liked it. Took 1 yr to find a rv dealer that done what we wanted to do, Welcome Back Rv was it!! We are now back and purchasing our 2nd rv with them. Totally happy with the friendly knowledgeable staff and excellent service!! Lester in parts always took care of us and Josh the Sales Manager is great

We just bought a trailer from Welcomeback RV about a week ago. In our 35 year marriage, this was our 7th rv. I can say without any hesitation, this was the most pleasant experience we had buying anything. From Tammy, the owner, to every employee we dealt with, we were met with true concern that we were completely satisfied with our purchase. I recommend Welcomeback RV 100%. If you live within 200 miles of Athens, it will be well worth your time to deal with Welcomeback RV.

I would like to acknowledge all the time & effort that Welcome Back RV has put in to resolve the issues with our truck & our Blue Ridge. I would be happy to recommend Welcome Back for Service and Sales.

No high-pressure sales tactics here, just friendly professional assistance from a family owned and operated business. We drove 200 miles to get there because they had the model we needed in stock. So glad we did! The entire process was stress-free and pleasant.

Ms. Tammy Stewart, Owner: Every now and then I come across a lucky action in my life and today was one of them. Thank goodness I received the postitive response to my phone call when I needed help with my RV. The first call - your competition just up the road - was too busy to help me. Lester Davis was quick to understand my problem and encouraged me to come by your dealership for a dianosis. When all is said and done, it's the way a business treats their customers that makes the difference and I really appreciate Mr. Davis for his help. Thanks again. Larry & Cindi Bagley 435.668.2333 Central, Utah

This is the second trailer I have bought from Welcome Back and they were as kind, friendly and helpful as the first time. With Steve,Tammy,Josh in sales,Lacy in book keeping,Lester in parts and of course Roy and Ramond as techs, how can I give them anything but 5 stars. I highly recommend them for everything in RV sales and service.

We enjoy the Jayco that we got from y'all. We have done some TLC to it, now can't ait to take a trip. Thanks

After searching for over a month, i found these folks online and went to there dealership. They treated me like family, they knew there product and there son Josh even stayed late with me. I bought a 2012 Blueridge that day from them and i cant say how much i love this rv enough! Thanks for all your help and honesty!!!

Friendly, outgoing, know their product. Thanks Tammy, Steve, Lester, Laci, Josh and Roy.

We found a TT that we were interested in at Welcome Back RV. We had purchased an RV before and had dealt with dealers at RV shows. We called Welcome Back and told them about a deal that we had at a local dealership. They made us a BETTER deal OVER THE PHONE and stuck to it two days later when we showed up at the dealership. We dreaded trying to make the deal. We thought that they would back out or it would take ALL DAY like trying to buy a car. We were wrong. They stuck to their phone deal, and we purchased an awesome RV in LESS THAN AN HOUR!!! We have been telling all of our friends about Welcome Back and will be giving them all of our busniess in the future. Thanks, guys, for being honest and for treating us like family. You are great!!!

My husband and I had been looking for almost 5 years for someone to help us get a new toy hauler and it took people like Tammy and Steve to give us that opportunity and we cannot thank them enough not only for making this purchase the best transaction we have ever done but for making us feel like somebody when you are there and after you leave, I would highly recommend any one who is looking for any camper to just take a look, I guarantee you will go no where else....thank you so much for everything...

Lester Davis is an asset to your company. Having worked with him for years before my retirement, and trusting in the past that when something was needed for coustomers Lester was the go to guy to get the job done. We at McFaddens RV are sure glad you have him on your team as we depend on Welcome Back for our factory supplied needs. GW McFadden(ret.)

I purchased a new Grey Wolf by Forest River from these folks about a month ago. There dealership was first class all the way and I paid way less then other dealers were telling me was there " Best Price " ! Just wanted to say thanks to the crew and i will be doing business with you guys again!!

Great people to deal with!!!!!!

Even with us having " fair " credit, Welcome Back Rv got us approved and now we have the camper of our dreams.

I bought a pre owned toyhauler from this dealership and i love it! I saved thousands of the price compared to a new one and i will being doing business with these guys again!!

In 2009 My wife and I was looking to buy an RV. We look everywhere till we found Welcome Back Rv. We got a 2007 fithwheel at a great price and have traveling the USA. Thanks to the staff at Welcome Back RV they made our dreams come true.

We had our RV serviced this month. There was strong communication between us and the service group. Very little room for error. They did a tremendous amount of work, on the timeline they promised and within the quoted amount. We would highly recommend this dealership to anyone. Very reputable!

We have had 3 trailers over the last 11 years. This is without question the best service department I have ever found. If there is any way to get back to Athens, I never let anyone else touch my trailer.

Everyone at Welcome Back were very friendly and helpful. No pressure to sell anything. Handled all the paperwork and talking with banks etc. All we had to do was sign papers and take a tour of our RV and we were able to be on our way with our purchase. They are awesome people to work with.

Well it,s been a year since I bought my Palamino travel trailer from Welcome Back RV and I still can find nothing bad to say about them. The service, the help, the parts, the advice I have received from them has been excellant. Their patience with me when I had a question or did not understand something about my RV was something I really apreciate. I feel like I have gained friends with the staff of Welcome Back RV and recomend them to anyone. It has been a very enjoyable year!

Gasoline is way too high. Save yourself time and gas. Go to Welcome Back RV first. I have owned three travel trailers from other dealers and have just bought a new Palamino travel trailer from Welcome Back RV. I will never go any other place for sales or service except Welcome Back. My buying experiance on this trailer was the most pleasant one I have ever had. The staff is super friendly and helpful. Their honesty is above board. Their knowledge cannot be questioned. From the owners right down to Buddy the dog, you will form more of a friendship than any other place. The service department is exceptionable with very quick service. The parts department is well run and has always helped me with my needs.